Banggood Dear Customer, Thank you for choosing Banggood and sorry for your any inconvenience with the product. There is an instruction about how to use the product on the product page, you could kindly check for it. If you have any suggestions or require our assistance, please do not hesitate to contact us via these links: Personal Computer: http://www.banggood.com/Contact-Us_hi111Mobile: https://m.banggood.com/contact_us.html. We are glad to help you to solve the problem and give you a proper solution as soon as possible. Thanks for your kindly understanding. Best regards, Banggood Team

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Mn_wtf I know how to Use the product. The units, unlike other units purchased had lack of information on activating and would not activate without a key te entered and the key embedded to the unit was not approved to be activated. I had t purchase a new windows OS got one of the units as it was taking so long to get the correct product key, and am out of pocket for something that is advertised as included. That is not ok and a credit should be issured by whoever and this should not be dragging on so long

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Mn_wtf Hello

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Mn_wtf Well I see that nothing is to be done

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